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Cancellation Policy

At Bakeking Kitchen Accessories, we understand that sometimes plans change. That’s why we’ve made our cancellation process simple and clear.

Cancelling Your Order
You can cancel your order within 8 hours of placing it as long as we haven’t started packing or processing it yet.

Once your order is being processed or shipped, it can’t be cancelled.

To cancel, just get in touch with our support team as soon as you can. Please share your order number to help us find your order quickly.

Items That Can’t Be Cancelled
Some items can’t be cancelled or returned, such as:

Custom made or personalized products

Perishable items like fresh ingredients

Refunds
If your order is eligible for a refund, we’ll return the amount to your original payment method in 7 to 10 business days.

Whether a refund is possible depends on the status of your order and the type of product.

If Something’s Wrong With Your Order
Got a damaged, defective, or wrong item? No worries! Contact us within 24 hours of delivery and we’ll sort it out either with a replacement or a refund.